This is how I Feel!!!
Communication Tips directly fromIndividuals with
Early Memory Loss
• Speak with a smile, so I know that you care
• If you are tense, remember I feel your tension too
• A smile takes away tension and helps put me at ease
• Use language I understand – keep it simple, no jargon or slang
• Slow down your speech
• Keep it short and to the point, one idea at a time
• Be clear and concise
• Let me take the time to think through what you said to me
• Remember it takes time to think through the meaning of words
• Let me set the pace of the conversation
• Let me be the leader in the conversation – give me charge of the conversation
• Make sure you have my attention
• Pause once you say your thoughts
• Pause so I can say my thoughts
• Pause so I can say my thoughts
• Give me time to find the words and to say my thoughts
• Take turns during a conversation
• Let me finish what I am trying to say, it takes a little longer & sometimes it takes a lot longer
• Take the time to help me get my thoughts out, ask me questions to help find the words
• Please repeat information if I ask
• Make sure I hear you, ask if I understand what you have said
• Tone of voice – adjust it up or down. Louder is NOT always better
• Ask me if I can hear you
• Face me when you talk, eye contact helps to get my complete attention
• Rephrase information if I’m having trouble understanding
• Please, don’t interrupt me
• Please be patient.
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