DEMENTIA - Communication tips
This is how I Feel!!
Communication Tips directly from Individuals with
Early Memory Loss
- Speak with a smile, so I know that you care
- If you are tense, remember I feel your tension too
- A smile takes away tension and helps put me at ease
- Use language I understand – keep it simple, no jargon or slang
- Slow down your speech
- Keep it short and to the point, one idea at a time
- Be clear and concise
- Let me take the time to think through what you said to me
- Remember it takes time to think through the meaning of words
- Let me set the pace of the conversation
- Let me be the leader in the conversation – give me charge of the conversation
- Make sure you have my attention
- Pause once you say your thoughts
- Pause so I can say my thoughts
- Give me time to find the words and to say my thoughts
- Take turns during a conversation
- Let me finish what I am trying to say, it takes a little longer & sometimes it takes a lot longer
- Take the time to help me get my thoughts out, ask me questions to help find the words
- Please repeat information if I ask
- Make sure I hear you, ask if I understand what you have said
- Tone of voice – adjust it up or down. Louder is NOT always better
- Ask me if I can hear you
- Face me when you talk, eye contact helps to get my complete attention
- Rephrase information if I’m having trouble understanding
- Please, don’t interrupt me
- Please be patient. Conitues...
References: Fact Sheets from the Alzheimer’s Association
Dementia Training Manual - Sarah Jones SCSU